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Trade Ins

Here you can find more extensive information regarding our trade-in process! From how to package your item to how we price up your broken devices – everything you need can be found here.

Broken Phones

Why Your Phone Battery May Be Draining Quicker Than Expected

The battery life on a smartphone is probably one of the most important features to you. You want it to last long enough so you don’t have to worry about charging it every couple of hours. Unfortunately, many people find that their phone battery drains quickly for no apparent reason. Read more…

By Brandon, 8 months30th December 2021 ago
Trade Ins

How We Buy Your Broken Phones

At The Big Phone Store we happily buy your old electronics so that we can refurbish them and sell them on so that they get a second, third or even fourth life.   Pricing When purchasing your old phones we have certain criteria we look for in order to evaluate Read more…

By Jake, 12 months24th August 2021 ago
Trade Ins

How should you package your item?

How should you package your item? We often get asked by customers how they should package their items when sending it in. Should you use a box? Bubble wrap the device? Will we send packaging for you to use? To make sure that you’re well aware of what to do Read more…

By Jake, 1 year11th August 2021 ago
Trade Ins

Reasons you may not get paid the same day we receive your device

Reasons You May Not Get Paid the Same Day We Receive Your Device Though our competitors offer ‘same day’ payment, what this means is they will begin the payment process the same day, but it may not appear in your bank account for a further few days. We uphold a Read more…

By Jake, 1 year30th July 2021 ago
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