Here you can find more extensive information regarding our trade-in process! From how to package your item to how we price up your broken devices – everything you need can be found here.
At The Big Phone Store, we happily buy your old electronics, so we can refurbish it and sell it on to get a second, third or even a fourth life. Pricing When purchasing your old phones we have certain criteria we look for in order to evaluate pricing. We inspect Read more…
How should you package your item? We often get asked by customers how they should package their items when sending it in. Should you use a box? Bubble wrap the device? Will we send packaging for you to use? To make sure that you’re well aware of what to do Read more…
Reasons You May Not Get Paid the Same Day We Receive Your Device Though our competitors offer ‘same day’ payment, what this means is they will begin the payment process the same day, but it may not appear in your bank account for a further few days. However, our promise Read more…