So, you’re thinking about buying a refurbished phone? Smart move! But here’s the big question: How are refurbished phones tested? At The Big Phone Store, we go the extra mile (actually, more like 90+ checkpoints) to make sure every refurbished phone we sell is in top condition.
Let’s take you behind the scenes and show you exactly what happens to your phone before it reaches your hands.
🔧 Step 1: The Mega 90+ Point Check-Up
We don’t just eyeball a phone and call it “good to go.” Oh no, we give it a full health check using a powerful tool called Phonecheck. This software runs 90+ automated tests, scans the hardware, and makes sure everything’s working just like it should.
Here’s what we look at:
Device Info – Checks the basics like model number, storage, RAM, battery capacity, and more.
Battery Health – We test how well the battery holds a charge. All of our phones have at least 85% battery health!
Physical Condition – Every button, port, speaker, mic, and sensor gets checked by hand.
Camera & Video – We test things like flash, zoom, focus, and video quality.
Sound – Your calls should be crisp and your music clear. We test both the mic and speakers.
Fingerprint Sensor / Face ID – If your phone uses biometric security, we make sure it works like a charm.
Connectivity – That includes Wi-Fi, Bluetooth, GPS, and mobile data.
It’s like giving your phone a personal trainer, a mechanic, and a tech wizard all in one!
🔄 Step 2: A Clean Slate
Once the phone passes all its tests, we give it a full factory reset. That means:
All previous data is wiped
PINs and passwords are removed
Accounts (like iCloud) are unlinked
Your phone will be unlocked and ready to work with any major network. It’s a clean, blank canvas—just for you.
🔍 Step 3: We Double-Check Its Identity
Ever worry that your refurbished phone might have a sketchy past? We get it—and we’ve got your back.
We use CheckMEND, a global database that checks whether a phone has ever been reported as lost, stolen, or involved in fraud. If a phone doesn’t pass this check, we won’t sell it. Period.
🎨 Cosmetic Grading: Beauty Is Skin Deep
Not all phones are flawless on the outside—and that’s okay! Every phone gets a cosmetic grade so you know exactly what you’re getting.
Here’s the lowdown:
Like New – As perfect as a fresh-out-of-the-box phone. No marks. Just missing the original box. 95%+ Battery Health.
Pristine – Maybe a tiny mark or two, but 99% perfect.
Very Good – A few light signs of use. Great for folks who want quality without breaking the bank.
Good – More visible wear and tear, but totally functional.
The inside is always perfect—these grades are just about appearance. It’s a great way to save even more if you don’t mind a few scuffs. And, if you really want that fresh-in-box feeling, we also sell Brand-New phones.
🔐 Why Phonecheck and CheckMEND Matter
Let’s be real: not all refurbished phones are created equal. Some places cut corners. We don’t.
Phonecheck makes sure every part of your phone—from the camera to the charging port—is working properly.
CheckMEND confirms that your phone is legit, legal, and good to go.
It’s all about giving you peace of mind. When you buy from us, you can trust that you’re getting the real thing—no dodgy shortcuts or sketchy parts.
🏆 Why The Big Phone Store?
We’ve sold over 5 million devices, and we’ve learned a thing or two about quality along the way. Here’s why customers love shopping with us:
✔ 12-month warranty on every refurbished phone
✔ 30-day money-back guarantee if you change your mind
✔ Expert technicians who test and restore each device with care
✔ Free super-fast delivery to get your phone in your hands ASAP
Buying refurbished doesn’t mean settling for less. With us, you’re getting a phone that looks great, works like new, and comes with the support you need.
🌟 The Takeaway
Buying a refurbished phone is smart, but buying one from The Big Phone Store is brilliant. With tools like Phonecheck and CheckMEND, expert testing, and honest cosmetic grading, you know exactly what you’re getting—and it’s always high-quality.
Whether you’re upgrading, replacing, or buying your first smartphone, we’re here to make the journey easy, affordable, and totally stress-free.
📞 Ready to find your next phone? Browse our refurbished phones and see how much you can save—without compromising on quality!
