Why Quality Means Everything to Us
When it comes to refurbished phones, we know that trust is everything. You’re putting your confidence in someone else’s hands, and we don’t take that lightly.
That’s why we’ve built our ethos around one simple belief: Quality is not optional, it’s the standard.
Every Phone, Repaired Right
From the moment a phone enters our hands, it’s treated with care and precision. Every repair is done by fully qualified technicians in a clean, safe, manufacturer standard workshop, using only professional-grade tools.
We follow manufacturer guidelines closely to make sure everything is done right, from the inside out.
Clean, Presentable, and Ready to Use
We understand that how a phone looks and feels matters just as much as how it works. Every phone we send out is thoroughly cleaned and checked inside and out.
Even the small stuff, like removing dust from the speakers, is part of the process. When your phone arrives, it should feel fresh, clean, and ready to go.
Warranty That Reflects Our Confidence
We stand by our work. That’s why every device comes with a 12-month warranty as standard, covering parts and labour.
And soon, we’ll be launching a 2 year, 5 year and a lifetime warranty, giving you total peace of mind for the long haul.
Parts that Meet or Exceed Expectations
We use only the highest quality parts, always meeting or exceeding manufacturer specifications. In fact:
90% of our phones use their original screens.
And if a screen ever needs replacing, we use premium OLED screens with the exact same refresh rate, resolution, and responsiveness, so the experience feels just like it should, no compromises. OLED screens are more durable, fit flush, and deliver better visual quality.
Other companies or marketplaces might use cheap alternatives like in-cell screens to cut costs, but these often don’t last and are prone to faults. We never use parts like that to save costs, compromising quality.
Original components for key features.
When it comes to things like cameras, speakers, charging ports, and microphones, we strictly stick with original parts and components.
There are no third-party options good enough for our standards. 98% of our phones are 100% genuine parts.
No cheap or inferior parts. Ever.
This is non-negotiable. If a part doesn’t meet our standards or if customers give us feedback that suggests an issue, we remove it from use immediately.
We want to provide an experience that is factory-new.
Batteries you can count on.
We only install high-performance batteries that match or exceed original specs.
If a battery is below 85% capacity, we replace it. No exceptions.
Transparent. Accountable. Always Improving.
We track return rates weekly and take customer feedback seriously. It’s one of the ways we stay accountable and keep our standards sky-high.
Thanks to these checks, our return rate stays very low, and when issues do pop up, we move fast to make things right.
What Makes Us Different
We’re not here to discredit others. We’d rather let our work speak for itself. What sets us apart is a deep, honest commitment to doing things the right way, because that’s what we’d want if we were in your shoes.
Our goal is simple: when you buy one of our refurbished phones, it should feel as good as new, and work even better.
Got more questions about parts or quality?
We’re always happy to talk. Just reach out!
When it comes to your phone, quality isn’t just part of what we do.
It is what we do.
