Introduction
“iPhone grades” can be confusing. Pristine, Excellent, Very Good… what do these really mean? And how do you know which one to choose?
We get it. You want great value without nasty surprises. Cosmetic condition, battery health, and warranty all matter. But every retailer seems to grade a little differently.
In this guide, we explain iPhone grades in plain English. You’ll learn exactly what each grade means, how refurbished phones are tested, and how to pick the right option for your budget.
As a leading UK specialist, The Big Phone Store has helped thousands choose the perfect refurbished iPhone. Here’s how to do it with confidence.
What are iPhone grades?
“Grade” describes cosmetic condition. It doesn’t change core functionality — that’s tested separately. Grades help set expectations for how the phone looks, not whether it works.
Most retailers use four or five tiers. Names vary, but the idea is the same: the higher the grade, the fewer visible marks. Grades aren’t standardised across retailers, so it’s important to buy from a refurbisher with clear, strict criteria. That way, you know exactly what you’re getting.
Typical iPhone grades you’ll see at The Big Phone Store
- Like New – Brand new minus the box. Not technically refurbished, as it hasn’t been used.
- Pristine / Grade A – Visibly perfect with barely noticeable signs of use. Slightly higher price for top-tier appearance.
- Grade B / Very Good – Minor scratches or light wear visible up close, but still looks great overall.
- Grade C / Good – Noticeable wear and surface marks. Best value if appearance matters less — once in a case, most people won’t notice.
- Grade D / Fair – Moderate cosmetic wear. Fully functional but clearly used.
Tip: Grade names aren’t universal. Always read the condition description on the product page.
iPhone Grades and What to Expect
| Grade | Screen condition | Frame/body | Battery expectation* | Functionality | Best for |
|---|---|---|---|---|---|
| Pristine / Like New | No visible marks | Virtually flawless | Meets retailer’s stated standard | Fully tested, all features working | Gifts, proud owners, near-new feel |
| Excellent | Tiny hairline marks only | Minor, hard-to-spot scuffs | Meets stated standard | Fully tested | Everyday users who want a premium look |
| Very Good | Light scratches visible at angles | Small scuffs/dings | Meets stated standard | Fully tested | Value hunters balancing looks and price |
| Good | Visible scratches/wear | Noticeable wear | Meets stated standard | Fully tested | Best price; cases/skins users |
| Fair / Budget | Heavier scratches | Heavier wear | Meets stated standard | Fully tested | Spare/backup, kids, work sites |
*Battery expectation: reputable refurbishers state a clear minimum on each product page. At The Big Phone Store, our battery minimum on all devices is 85%, higher than our competitors.
How refurbished iPhones are tested (beyond grades)
Grading is only the outside. Under the hood, good refurbishers run a full diagnostics check. At The Big Phone Store, devices are:
Data-wiped to industry standards.
Checked across dozens of functions (camera, speakers, mic, Face ID/Touch ID, Wi‑Fi, Bluetooth, 4G/5G, buttons, sensors).
Screen, battery, and ports inspected and repaired/replaced where needed.
IMEI checked against loss/theft registers.
Cleaned and packaged with the right accessories as listed.
Reassurance: Cosmetic wear won’t affect performance. If a part isn’t performing, it’s repaired or replaced before sale.
Which iPhone grade should you choose?
Pick the grade that matches your priorities.
Want it to look new
Choose Like-New. Ideal for gifts and if you want that fresh-out-the-box feel.
Want the best value-for-money
Go Very Good. Small marks for a big saving. You’ll barely notice with a case.
On a tight budget or for kids
Pick Good. Fully working with the lowest prices. Expect visible wear.
Using a case and screen protector
You can drop one grade. Marks are hidden, savings aren’t.
FAQs about iPhone grades
Do iPhone grades affect performance?
No. Grades are cosmetic. Functionality is tested separately. If it’s for sale, it works.
Will I get a good battery?
Reputable sellers give a clear minimum standard on each listing. Some models may have a replaced battery. Check the product page for the exact promise.
Is Pristine worth it?
If looks matter, yes. If value is king and you use a case, Very Good or Good is usually smarter.
How to buy with confidence
Read the grade description on the listing.
Check the battery standard and what accessories/warranty are included.
Look for free returns — it’s your safety net if the condition isn’t as expected.
Add a case and screen protector on day one to keep your grade… great.
Conclusion
iPhone grades make shopping simple once you know the rules. They describe how the phone looks, not how it works. Choose Like-New for that near-new feel, Pristine for a slick look at a lower price, Very Good for the best balance, or Good for maximum savings. Check each product page for the exact grade definition, battery standard, and what’s included.
The Big Phone Store makes it easy to buy refurbished with confidence — fully tested devices, clear condition guides, and great prices. Still unsure? Our team is happy to help.
Browse our range of refurbished iPhones.
Explore our Apple brand page for more models and accessories.
Read next: How to check iPhone battery health.
If you’re still unsure, contact The Big Phone Store team for friendly advice.
