General Administrator
Location: Wednesfield, Wolverhampton (Onsite)
Salary: £24,000 – £28,000 (depending on experience)
Contract: Full-time
About Us
At The Big Phone Store, we don’t just recycle phones — we’re shaping a greener, more sustainable future. From solar-powered operations to eco-friendly packaging, we’re committed to reducing waste and protecting the planet.
Beyond sustainability, we’re building a high-performance, diverse, and inclusive team where people from all backgrounds thrive. We’re on our way to becoming a household name in tech and sustainability — and we’d love you to be part of it.
The Role
As an Administrator, you’ll be the glue that supports our fast-moving teams across departments, from B2B and Procurement to HR and beyond. This is a varied and dynamic role where no two days look the same. You’ll provide essential administrative support to team members, keeping the business efficient, organised, and agile.
What You’ll Do
- Support multiple departments with a wide range of admin tasks
- Use Excel and Google Sheets to manage and track key data (pivot tables, filters, VLOOKUPS a plus but not required)
- Maintain and update records, reports, and internal systems
- Attend meetings, take notes, and circulate action points
- Work from limited instructions and use initiative to complete tasks effectively
- Assist with internal coordination and communication across teams
- Provide ad hoc support to managers and team leads as needed
Why You?
- Proficient with PCs and quick to learn new software
- Strong knowledge of Microsoft Office (Excel & Word essential)
- Familiarity with Google Sheets and cloud-based tools a bonus
- Organised and detail-oriented with excellent time management
- Adaptable, flexible, and able to support changing priorities
- Strong written and verbal communication skills
- Confident note-taker, able to translate into clear actions
- Positive, can-do attitude with willingness to grow
Why Us?
- High-performance culture — no coasting here
- Diverse & inclusive team — talent over background
- Real impact — every role helps reduce e-waste
- Sustainability at the core — we innovate and take action
- Career growth — based on impact, not tenure
Perks & Benefits
- Permanent role with bonus structure
- Recession-proof sector
- Staff discounts
- Private pension scheme
- Team social events and days out
- Free onsite parking
- Birthday leave after year 2
- Up to 28 days paid holiday (+1 extra day per year from year 2)
- Salary sacrifice schemes
- Equal opportunities employer since 1999
How to Apply
To apply, simply click the banners on this page and fill in your details to see if you’re the right fit for our team.
We hope to be in touch soon!
