Wondering if refurbished phones are worth it? You’re not alone. With prices of new flagships creeping up, it’s natural to worry about performance, battery life, and whether a refurb will last. There’s also jargon—grades, warranties, testing—that can make the decision feel risky.
Good news: this guide cuts through the noise. We’ll explain the real savings, how reliability stacks up, and what performance to expect. We’ll also show you how The Big Phone Store tests and backs every device, so you can shop smarter and save more—without the guesswork.
Are Refurbished Phones Good? The Honest Answer
Yes—refurbished phones are good when you buy from a reputable retailer. You’ll save money, get a device that’s been tested, and have warranty cover for peace of mind. The key is knowing what “refurbished” really means and choosing the right seller.
A refurbished phone isn’t just “used.” It’s a device that’s been:
- Professionally tested for hardware and software issues
- Repaired or had parts replaced where needed
- Data-wiped and reset to factory settings
- Cleaned, quality-checked, and graded for cosmetics
- Sold with a warranty and returns policy
Why it’s different from “used”
- Used: sold “as is” by a private seller, often with unknown history and no warranty.
- Refurbished: inspected, fixed, guaranteed. That’s a big difference.
Short answer: yes—often massively.
- Save 20–60% versus new RRP, depending on model and condition.
- Lower depreciation: refurbs have already taken the biggest price drop.
- Accessories optional: don’t pay for extras you don’t need.
Tip: Decide your must-haves (storage, camera, 5G). Then shop the grade that fits your budget. Often, “Good” condition offers the best value-to-price balance, but “Like New” or “Pristine” offer that fresh out-of-the-box feeling.
Reliability: Can You Trust a Refurb?
With a reputable refurbisher like The Big Phone Store, you can.
- 90+ point checks: from buttons and speakers to Wi-Fi, cameras, Face/Touch ID.
- Battery health verified: every device meets a minimum standard of 85%.
- Transparent grading: you know what cosmetic wear to expect.
- Warranty included: genuine peace of mind.
If a phone doesn’t pass testing, it doesn’t go on sale. Simple.
Performance: Will a Refurb Feel Slow?
Not if you choose sensibly.
- Modern chipsets last years. Even 2–3 year-old flagships remain fast.
- Storage matters. Keep 20% free for smooth updates.
- Battery health is key. Healthier batteries mean better all-day usability.
- Clean OS install. Refurbs come reset, so no old clutter.
Tip: If you game, edit video, or shoot lots of 4K, aim for a recent flagship or higher RAM/storage tier.
| Feature | New | Refurbished (with The Big Phone Store) | Used (private sale) |
|---|---|---|---|
| Price | Highest | 20–60% less | Often cheapest |
| Warranty | 12–24 months (brand) | 12 months + option to upgrade | None |
| Condition | Perfect | Tested & graded — 90‑point inspection | Varies/unknown |
| Battery | 100% new | Minimum 85% health (TBPS standard) | Unknown/varies |
| Returns | Yes | Yes — 30‑day no‑quibble | Usually no |
| Risk | Low | Low (reputable seller) | High |
How to Choose the Right Refurbished Phone
1) Pick a trustworthy retailer
- Clear grading policy
- Warranty length shown upfront
- UK-based support and returns
- Verified customer reviews
2) Check the grade, not just the model
- Like New / Pristine: looks near-new
- Very Good: minor signs of use
- Good: visible wear, great value
3) Confirm battery and accessories
- Minimum battery health stated
- Cable included
- Optional screen protectors, fast chargers, or cases if you need them
4) Look for software support
- Check how many OS and security updates your model still receives.
- iPhones typically get updates longer; premium Androids also do well.
5) Match the phone to your use
- Everyday + social: previous-gen flagship or current mid-range
- Photography: models known for camera quality
- Heavy users / gamers: latest or last-gen flagship with ample storage
What You Get from The Big Phone Store
- Rigorous testing and professional refurbishment
- Clear grading with honest photos and descriptions
- Warranty as standard, plus UK returns support
- Competitive pricing across top brands
Common Concerns and FAQ's
No, because we guarantee 85% minimum battery health. Options for replacement are available if you want like-new endurance.
Yes. Last year’s flagship usually beats this year’s budget model on camera, screen, and chipset—at a lower price.
You’re covered by our 30 days no-quibble returns policy.
All of ours do. Be wary and don’t be scammed by locked phones. Read more in our guide to unlocked phones.
Yes. Most insurers treat them like new—just keep your proof of purchase.
Yes, as long as the model is still supported by the manufacturer. Check before you buy.
Conclusion: So, Are Refurbished Phones Worth It?
Absolutely. If you buy from a trusted refurbisher, you get serious savings, dependable performance, and a proper warranty. That’s why refurbished phones are worth it for most people—especially when you choose transparently graded devices with verified battery health.
At The Big Phone Store, we make it easy to pick the right phone, at the right price, with the reassurance you need. If you’re unsure, we’re here to help.
What Next?
- Browse our range of refurbished iPhones, Samsungs, and more.
- Check out our guide to phone grading for extra confidence.
- Still unsure? Contact The Big Phone Store team and we’ll point you to the perfect pick.
