Having problems with your android phone turning on and booting? Here’s what to do if your Android phone won’t boot up.

If your Android phone won’t boot up, it seems like there’s not much you can do. You can’t turn on the device as it just crashes when it’s booting up, to check whats wrong and plugging it into your computer may not allow you to access your files or data.

Sometimes it can be third-party software that is the cause of your phone not being able to boot but it’s mainly down to having a bad app which is misbehaving or having installed a custom ROM that is breaking the phone, it could even be your operating system that is causing the problem! If you’re having trouble with because your Android phone won’t boot up try using the methods below!

Please note: If you have a custom ROM, check to see if it has a safe mode if you Google it and find its forum it should tell you if it has a safe mode and how to access it.

Load up your device in safe mode.

Nearly all of the operating systems on phones have a safe mode, safe mode allows you to boot up your phone without running any third-party software or apps. This basically means that your phone will start up as if it was fresh and only using the default software. Android definitely has it, so does Windows. Android phone won't boot up safe

Safe mode is fantastic when your operating system is experiencing problems but you don’t know what is causing the problem, it could be the system or an app. You can also use safe mode to help your device when it has been affected by dodgy or malware infested apps. Use safe mode to delete the apps!

To boot up in safe mode follow the following steps:

  • Hold down the power button to turn on the device
  • Immediately hold the volume up and down keys along with the power button.
  • Keep holding these buttons until the phone fully boots and an icon should appear in the bottom left corner with ‘safe mode”.

If the device boots up fine in safe mode look at your recently downloaded apps and uninstall the recent apps you installed, as they are most likely the culprit.

To get out of safe mode just restart your device as you normally would. Also, back up your data so if you need to do the next step, you will be safe to do so without losing key data.


Hard reset your phone. Android phone won't boot up hard reset

If the safe mode boot up hasn’t fixed your problem, backup all of your data and do a hard reset of your device, this will show you if it is the operating system that is broken or something on the device that has been installed.

To hard reset, follow these steps:

  • Power on the device by holding the power button
  • hold the volume down button (up on Samsung) at the same time.
  • This will then bring up a menu.
  • Use the volume keys to navigate the menu until you get to Wipe data/factory reset.
  • Highlight and select the yes button to confirm.
  • Once the reset is complete reboot your phone.
  • On certain devices, you may need to enter recovery mode first, follow the steps and select recovery mode if Wipe data/factory reset is not available.

If the following methods have not worked, you will need to contact the manufacturer or seller to either get it fixed or replaced.

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